23 Jobs in denham springs, la
Facilities Maintenance Management is Hiring a Client Service Representative Near Denham Springs, LA
- 401(k) matching
- Health insurance
- Paid time off
- Training & development
Job Summary: The Client Service Representative is our main point of contact for our clients and displays a high level of customer service while working in a fast paced call center.
- Assist with updates to client data in multiple online software programs, including service location addresses, client contacts, vendor contacts, and material purchases
- Receive and take appropriate action for incoming phone calls and emails for service requests for clients
- Create, assign and issue preventative and on-demand work orders for all clients
- Obtain approval from clients for on-demand work order costs
- Dispatch vendors to perform general repairs and maintenance, providing assigned work order information
- Follow up and update all work order requests according to the service level agreement
- Maintain electronic filing system for all clients
- Assist Client Manager with standard reports for all clients
- Generate and send open and completed work order reports to Client Manager weekly
- Train vendors on work order and invoicing requirements and procedures
- Respond to after hours service calls when scheduled
- Minimum of 2 years experience in customer service
- Excellent customer service and interpersonal skills
- Excellent verbal and written skills for internal and external communication
- Proficient with all Microsoft applications, Adobe, Quickbooks or similar accounting software, electronic filing systems
- Ability to multi-task and work in a fast paced environment
- Maintain a positive attitude while providing courteous and prompt service to internal and external clients
- Support your department and the company through teamwork, integrity, quality job performance, and integrity
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at a time
- Ability to pass a Fit for Duty Screening
- Health Insurance-FMM will pay 50% of the employee's premium
- 401K Contribution-FMM will match employee contribution up to 3%
- Optional voluntary benefits
- Paid Time Off
- Paid Holidays
- Participation in FMM's Incentive Compensation Plan
- EAP Program
- Company Provided Health Club membership
- Company Provided iPad or Laptop (dependent on company requirements)
Job Summary
Full Time
$33k-41k (estimate)
01/31/2024
05/31/2024
facilitiesmaintenancemanagementla.com
BATON ROUGE, LA
100 - 200
2010
Private
STEVEN DAVIS
$10M - $50M
Related Companies
About Facilities Maintenance Management
FMM is a provider of plumbing, heating and facilities management services for the commercial and residential sectors.
The job skills required for Client Service Representative include Customer Service, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
